Fulfillment Solutions

Customer Overview

A wholesale supplier to landscape contractors, providing a full range of fresh plant and hardscape material to the Chicago area. With five locations in the Midwest, they serve more than 6,000 landscape professionals, architects, builders, and facility managers and are one of the highest-quality and largest suppliers in the area.

The Challenge

Our client has developed a strong brand identity in the marketplace over the years, and they now have more than 150 employees. They were looking for a way to manage employee apparel needs. Their past approach relied on staff members to inventory and manage apparel, but the company’s growth had made this process overwhelming and expensive. The Stevens Group was challenged to take advantage of the apparel volume, develop cost-saving solutions, and simplify the process employees followed to order and receive these items.

The Solution

The Stevens Group had already been a vital partner for several years, supplying marketing support, catalogs, signage, banners, specialty products, apparel, bags, and cartons. Our experience with the client helped us understand the needs of its employees and office staff.

The Results

Our client has benefitted from the ability to track employee orders and monitor expense budgets while minimizing inventory expenses. The Stevens Group simplified the ordering process and eliminated staff involvement from placement and fulfillment of orders, which resulted in less inventory and lower costs.

Fulfillment

Products are warehoused and processed with each individual order.